Your order will be delivered to the address indicated at checkout.

Please see the timetables and distribution zones in the list below:

Distribution Zones:


Delivery days

Lisbon District

From Monday to Saturday (except holidays)

Porto District

From Monday to Friday (except holidays)

Districts of Setúbal and Santarém

3rd and 6th

Faro District

2nd, 4th and 6th

Remaining Districts

3rd and 5th

Schedules: Deliveries are made between 08:00 and 20:00.

Free deliveries in mainland Portugal from €24.99 (shipping cost €2 for lower values).

Shipments are made within 48 hours* for orders placed before 3pm.
*except in cases where payment processing in the GL system takes longer than the expected 48 hours

As they are fresh products, after 2 unsuccessful delivery attempts and in the impossibility of contacting the recipient, the order is canceled and no refund will be made.

Payment methods

Orders are processed from the moment the payment enters the GL, S.A. system. You can pay by Credit card, PayPal, MB Way, ATM.

Data billing

To associate the NIF with your purchase, please place the order via email indicating your purchase number (available in the last step of the purchase process, after Payment, in the upper left corner), your Name, Surname and the NIF you want to associate.

Order Cancellation

You can cancel the order up to 8 hours after submitting your order. To do so, contact the Orders line on 263 857 000 or send an email to indicating the name, email and order number.


For your safety and for the safety of our team, we will not accept returns of food items. For product quality complaints, please contact us via email.

Alternative Dispute Resolution with GL SA

In the event of a dispute, the consumer may resort to the Dispute Resolution Entity. More information on the Consumer Portal

Lisbon Consumer Dispute Arbitration Center

Rua dos Douradores, 116, 2º 1100-207 Lisbon